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Pre-Sales Services

Consultation & Needs Assessment

 Our expert team collaborates with you to understand your specific lighting needs and project requirements.
 We provide customized lighting design consultations to deliver optimal solutions tailored to your space.

Product Recommendations

 Based on your requirements, we offer expert advice on the most suitable LED lighting products for your needs.
 You will receive detailed product specifications and comparisons to make well-informed decisions.

Provide Technical Support

 We assist with technical queries and ensure product compatibility.
Our services include providing lighting layout plans and simulations to visualize the final result.
In-Sales Services

Order Processing

 We handle orders efficiently to ensure timely delivery.
 Expect clear communication regarding order status and updates throughout the process.

Quality Assurance

 All products undergo rigorous quality checks before shipment to meet our high standards.
 We provide detailed product documentation and certification to ensure compliance and quality assurance.

Customization

 We offer options for product customization to meet specific design and performance requirements.
Tailored solutions are provided for unique project needs.
Post-Sales Services

Installation Support

 We provide guidance on installation procedures and best practices to ensure proper setup.
 Installation manuals and instructional videos are available to assist with the installation process.

Warranty & Repairs

 Our products come with comprehensive warranty coverage.
 We offer responsive repair and replacement services to address any issues that may arise.

Customer Support

 A dedicated customer service team is available for ongoing support and inquiries.
We conduct regular follow-ups to ensure your complete satisfaction with our products and services.

Feedback & Improvement

 We actively solicit feedback to continuously enhance our offerings.
Stay updated with new products and advancements in LED technology.

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0086-185-5052-3498

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+86 18550523498

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